Refund Policy

At Skill Nerchuko, we strive to provide a satisfying and enriching learning experience. We understand that there may be instances where you need to request a refund. This Refund Policy outlines our guidelines and procedures for refund requests.

1. Refund Eligibility:

 

a. Course Dissatisfaction:

  • If you are dissatisfied with a paid course for any reason, you may request a refund within 30 days of the purchase date. Our team will assess your request on a case-by-case basis.

 

b. Technical Issues:

  • If you encounter persistent technical issues that impede your ability to access course content, and these issues cannot be resolved by our support team within a reasonable timeframe, you may be eligible for a refund.

 

2. How to Request a Refund:

To initiate a refund, please follow these steps:

 

a. Contact Support:

  • Reach out to our customer support team at [contact@skillnerchuko.com] within the eligible refund period. Provide your order details and a brief explanation of why you are requesting a refund.

 

b. Verification:

  • Our support team will review your request and may ask for additional information to verify your eligibility for a refund.

 

c. Refund Processing:

  • If your request is approved, we will process the refund within 7 business days. The refund will be issued using the original payment method.

 

If you have any questions or concerns about our Refund Policy, please contact us at contact@skillnerchuko.com

By using Skill Nerchuko, you agree to the terms outlined in this Refund Policy.

Thank you for choosing Skill Nerchuko for your learning journey!

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